Services
Enterprise solutions, managed services and round-the-clock support
Digital solutions built for secure integration and daily use, with advisory that sets the priorities and managed services that keep IT running.
Digital solutions built for secure integration and daily use
Enterprise Portals and e-Government
Java-certified secure portals, e-services, approvals, committees and workflow engines.
Mobile Applications
Native iOS and Android, hybrid frameworks and MADP platforms.
Enterprise Integration (EAI / B2B)
Middleware and APIs connecting ERP, government platforms, payments and identity.
Databases and Data Warehousing
Oracle and PostgreSQL design, maintenance and enterprise data warehouses.
UX and UI Design
Research-led, bilingual design using the latest tools and patterns.
IoT Solutions
AVL vehicle tracking and sensor-based monitoring.
e-Payment Systems
Payment gateways and national-scale collection platforms.
Quality Assurance
Functional and load testing embedded in every delivery.
Advisory sets the priorities, managed services keep IT running
IT Consulting
1
IT strategy planning
Investment priorities aligned with business goals
2
Security assessment
Risk identification against NCA ECC and NIST
3
Business continuity planning
Continuity for critical services
4
Project Management Office (PMO)
Project controls and delivery governance
IT Management and Managed Services
1
IT operations management
Day-to-day control of infrastructure and applications
2
IT service management (ITSM)
ITIL 4 processes, ownership, reporting and improvement
3
High availability
Practices that reduce disruption to critical services
4
Network Operations Center (NOC)
24/7 central monitoring and coordinated response
Data services turn operational information into decisions
Data Engineering
Designing, building and managing big-data infrastructure and pipelines.
Business Intelligence
Integrating and analyzing source data into actionable views of operational and business performance, on Power BI and Tableau.
Reporting and Visualization
Reports, dashboards and infographics that support evidence-based decisions.
Support combines 24/7 monitoring with structured escalation
24/7 service availability monitoring across applications, integrations, mobile apps and portals, with multilingual support that keeps users and stakeholders informed.
Monitor
Identify abnormal conditions through service monitoring and custom alerts
Triage
Contact center teams clarify impact and gather information
Resolve
First- and second-level technical teams investigate and restore service
Communicate
Multilingual support keeps users and stakeholders informed
Three-tier support model
3
2nd-Level Technical
Root-cause analysis and resolution by specialized engineers
2
1st-Level Technical
Monitoring, investigation and first-line resolution
1
Contact Center
Clarification and information for every channel: calls, email and ticketing
Flexible engagement models match the client's operating need
01
Fixed-scope studies and retained advisory
Advisory
Strategy, assessment, planning and governance support.
02
Fixed price or time and materials
Project Delivery
Defined-scope implementation with controlled milestones and acceptance.
03
SLA-based monthly or annual contracts
Managed Services
Ongoing operational ownership, monitoring and service management.
04
Revenue share or transfer at maturity
BOT / Partnership
Build, operate and transfer national or enterprise platforms as an investment partner.
Have a project in mind? Start with a 30-minute alignment call
If there is a fit, the next step is a 10-day discovery sprint with defined outputs and a decision gate: proceed to a paid pilot, refine the scope, or stop with clear findings.